Getting Started Updated on September 12, 2019 0 Buying Where Is My Purchase Code? Buyers Guide to YouTube Content ID & Copyright Notices Can I Get A Refund? Contact Us Guidelines for Item Comments and Ratings How Do I Add Or Change My Billing Details? How Do I Check Item Compatibility? How do I purchase an item? How do refunds work? Purchasing Items As A Member Tax & Fees Delivery Info Refunds & Replacements Shipping rates & Policies Item Support What is Item Support? How to contact an author Extending and Renewing Item Support Rating or Review Removal Policy Authors Item Support FAQ Buyers Item Support FAQ Purchasing Supported and Unsupported Items Examples of Support Requests Responding to Requests Outside of Support Item Installation Guide & Help Documentation My Purchase Code is Not Working Theme is missing the style.css stylesheet error Giving Feedback On Items Your Statement & Documents View & Download Invoices A Buyer’s Guide to Your Statement & Documents Your Documents | FAQ | Glossary of Terms Downloads Download Limit Reached How To Download Your Items Problems Downloading A File Update a Purchased Item Why has my item been removed? Licenses How do licenses work for any plugins that are bundled with the theme I bought? I’m making a test site – it’s not for sale or distribution and will never be published. Do I need a license? Which one? I’m making a logo. What license do I need? Do licenses have an expiry date? Will I ever have to pay any fees (like renewals or royalties)? I’m making a video – which license do I need? I want to make multiple end products with the same item – how many licenses do I need to buy? Do I need a Regular License or an Extended License?